Direct Bookings,  Hotel Distribution,  Hotel Marketing,  Revenue Management,  Uncategorized

What revenue managers (often) get wrong about hotel marketing?

๐—˜๐˜ƒ๐—ฒ๐—ฟ ๐—ณ๐—ฒ๐—ฒ๐—น ๐—น๐—ถ๐—ธ๐—ฒ ๐—ฟ๐—ฒ๐˜ƒ๐—ฒ๐—ป๐˜‚๐—ฒ ๐—ฎ๐—ป๐—ฑ ๐˜๐—ต๐—ฒ ๐—บ๐—ฎ๐—ฟ๐—ธ๐—ฒ๐˜๐—ถ๐—ป๐—ด ๐—ฎ๐—ฟ๐—ฒ๐—ป’๐˜ ๐—พ๐˜‚๐—ถ๐˜๐—ฒ ๐˜€๐—ฒ๐—ฒ๐—ถ๐—ป๐—ด ๐—ฒ๐˜†๐—ฒ-๐˜๐—ผ-๐—ฒ๐˜†๐—ฒ? Through years dealing with many, I’ve come across a few misconceptions. Let’s break them down!

๐—ง๐—ต๐—ฒ๐˜† ๐—ท๐˜‚๐˜€๐˜ ๐˜€๐—ฝ๐—ฒ๐—ป๐—ฑ ๐—บ๐—ผ๐—ป๐—ฒ๐˜†, ๐˜๐—ต๐—ฒ๐˜† ๐—ฑ๐—ผ๐—ปโ€™๐˜ ๐—ธ๐—ป๐—ผ๐˜„ ๐˜๐—ต๐—ฒ ๐—ถ๐—บ๐—ฝ๐—ฎ๐—ฐ๐˜! ๏ธโ€๐Ÿ“ˆ

It used to be that we struggled to measure the impact of marketing efforts. Now, with the right tools, you can see exactly how marketing campaigns influence bookings and revenue.

๐—œ๐˜ ๐—ถ๐˜€ ๐—ท๐˜‚๐˜€๐˜ ๐—ฃ๐—ฅ! ๐Ÿ“ข

Public Relations are great for brand awareness, but marketing goes beyond press releases. It’s about creating compelling content, targeted ads, and building a strong online presence to attract the right guests.

๐— ๐—ฎ๐—ฟ๐—ธ๐—ฒ๐˜๐—ถ๐—ป๐—ด ๐—ผ๐—ป๐—น๐˜† ๐—ฐ๐—ฎ๐—ฟ๐—ฒ๐˜€ ๐—ฎ๐—ฏ๐—ผ๐˜‚๐˜ ๐—ฑ๐—ถ๐—ฟ๐—ฒ๐—ฐ๐˜ ๐—ฏ๐—ผ๐—ผ๐—ธ๐—ถ๐—ป๐—ด๐˜€! ๐ŸŽฏ

Sure, direct bookings are fantastic, but a well-rounded marketing strategy can reach a wider audience across various channels, not just your hotel website.

๐—ง๐—ต๐—ฒ๐˜† ๐—ฐ๐—ฎ๐—ปโ€™๐˜ ๐—ฝ๐—ผ๐˜€๐˜€๐—ถ๐—ฏ๐—น๐˜† ๐—ฐ๐—ผ๐—บ๐—ฝ๐—ฒ๐˜๐—ฒ ๐˜„๐—ถ๐˜๐—ต ๐—ข๐—ง๐—”๐˜€! ๐Ÿฅท๐Ÿผ

OTAs are a force to be reckoned with, but effective marketing can help you stand out and convince guests to book directly.

๐—ฃ๐—ข๐—ฆ/๐—š๐—ฒ๐—ผ-๐—ณ๐—ฒ๐—ป๐—ฐ๐—ฒ๐—ฑ ๐—ผ๐—ณ๐—ณ๐—ฒ๐—ฟ๐˜€ ๐—ฐ๐—ฎ๐—ป ๐—ผ๐—ป๐—น๐˜† ๐—ฏ๐—ฒ ๐—ฑ๐—ผ๐—ป๐—ฒ ๐—ผ๐—ป ๐—ข๐—ง๐—”๐˜€! ๐ŸŒ

By leveraging marketing tools, you can target potential guests in source specific markets with special deals directly through your hotel website or app (using deep link or promo codes).

๐—œ ๐—ฑ๐—ผ๐—ปโ€™๐˜ ๐˜€๐—ฒ๐—ฒ ๐˜„๐—ต๐˜† ๐˜๐—ต๐—ฒ๐˜† ๐˜€๐—ต๐—ผ๐˜‚๐—น๐—ฑ ๐—ต๐—ฎ๐˜ƒ๐—ฒ ๐—ฎ ๐˜€๐—ฎ๐˜† ๐—ถ๐—ป ๐—บ๐˜† ๐—ฝ๐—ฟ๐—ถ๐—ฐ๐—ถ๐—ป๐—ด ๐—ฑ๐—ฒ๐—ฐ๐—ถ๐˜€๐—ถ๐—ผ๐—ป๐˜€! ๐Ÿ’ฒ

Marketing has a good view of what price points are moving, what converts and where ADR opportunities may lie. Working together, the two can create a winning strategy for your hotel.

Do any of these resonate? What other misunderstandings exist between marketing and revenue?

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